Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you access our casino services in Canada. We are committed to transparency regarding data collection practices while ensuring compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Last updated: January 23, 2026.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us recognize your browser, remember your preferences, and improve your gaming experience. Cookies serve various purposes, from essential functionality to analytics and marketing optimization.
Similar technologies include web beacons, pixel tags, local storage, and session replay tools. These technologies work alongside cookies to enhance platform security, prevent fraud, and personalize your casino experience. We use both first-party cookies (set directly by our platform) and third-party cookies (set by our partners and service providers).
Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Strictly Necessary | Essential for platform functionality, security, and regulatory compliance | Session to 12 months | Authentication, fraud prevention, age verification |
| Functional | Remember your preferences and enhance user experience | 1 month to 2 years | Language settings, game favorites, display preferences |
| Analytics | Collect data about platform usage and performance | 6 months to 2 years | Game statistics, session duration, popular content |
| Marketing | Deliver personalized promotions and targeted advertising | 30 days to 2 years | Bonus preferences, campaign tracking, remarketing |
Purposes of Cookie Usage
- Authentication and Security: Maintaining secure login sessions, preventing unauthorized access, and protecting against fraudulent activities and money laundering.
- Regulatory Compliance: Ensuring adherence to Canadian gaming regulations, responsible gambling measures, and age verification requirements.
- Game Performance: Optimizing slot machine loading times, maintaining game state, and ensuring fair play through random number generation verification.
- Payment Processing: Facilitating secure deposits and withdrawals, remembering preferred payment methods, and preventing payment fraud.
- Personalization: Customizing game recommendations, displaying relevant promotions, and adapting interface elements to user preferences.
- Customer Support: Providing context for support interactions, troubleshooting technical issues, and maintaining communication history.
- Marketing Optimization: Measuring campaign effectiveness, delivering targeted bonus offers, and preventing promotional abuse.
Third-Party Cookies and Partners
Our platform integrates with various third-party services essential for online casino operations. Payment processors use cookies to facilitate secure transactions and comply with financial regulations. Game providers utilize cookies to ensure proper game functionality and maintain progressive jackpot systems. Analytics partners help us understand user behavior and optimize platform performance.
Marketing partners may place cookies to deliver relevant advertisements and measure campaign performance. We work with affiliate networks that use cookies for commission tracking and player acquisition attribution. All third-party partners are required to comply with Canadian privacy laws and our data protection standards.
Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Our cookie consent banner allows you to accept or decline non-essential cookies when you first visit. You can modify these preferences at any time through your account settings or by clicking the cookie preference link in our website footer.
For granular control, you can manage cookies directly through your browser settings. However, please note that disabling certain cookies may impact platform functionality, game performance, or security features. Essential cookies cannot be disabled as they are necessary for basic platform operation and regulatory compliance.
Browser Cookie Settings
- Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data. Select your preferred cookie handling option and manage site-specific permissions.
- Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data. Choose standard, strict, or custom protection levels and manage exceptions.
- Safari: Access Preferences > Privacy > Manage Website Data. Configure cookie acceptance policies and view stored cookies by website.
- Microsoft Edge: Visit Settings > Cookies and site permissions > Cookies and site data. Select cookie behavior and manage site permissions individually.
- Mobile Browsers: Access privacy settings through browser menus. Options vary by device and browser version but generally include cookie management controls.
Data Retention and Storage
Cookie data is retained for varying periods depending on the cookie type and purpose. Session cookies are automatically deleted when you close your browser. Persistent cookies remain until their expiration date or until you manually delete them. We regularly review and purge expired cookie data in accordance with our data retention policies.
Analytical data derived from cookies is aggregated and anonymized for long-term trend analysis. Marketing cookies are typically refreshed or expire within promotional campaign periods. User preference cookies may persist longer to maintain your customized experience across sessions.
Updates to This Policy
This Cookie Policy may be updated periodically to reflect changes in our practices, technologies, or legal requirements. We will notify users of significant changes through platform notifications, email communications, or prominent website notices. Continued use of our services after policy updates constitutes acceptance of the revised terms.
We recommend reviewing this policy regularly to stay informed about our cookie practices. Changes typically become effective immediately upon publication unless otherwise specified. For questions about policy updates or cookie practices, contact our privacy team through the designated support channels.